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CHANNEL CONNECTIONS

Meet your customers
where they are. In time.

We’re designing a channel-independent workspace. Instagram account connections come first. Every other channel is clearly on the roadmap.

AVAILABILITY, WITHOUT THE GUESSWORK

One direction. An honest roadmap.

01

Instagram

Private beta

Connect a Professional Business or Creator account. Messaging delivery and Inbox are still being validated.

Starting here
02

WhatsApp

Planned

A future connection for business conversations.

On the horizon
03

Telegram

Planned

A future connection for your community’s conversations.

On the horizon
04

Email

Planned

A future place for customer email alongside other channels.

On the horizon
Planned channels are not available to connect. Product names identify their respective services and do not imply a partnership or endorsement.

INSTAGRAM · PRIVATE BETA

For Business and Creator accounts.

Connect through Instagram’s authorization flow, then manage the account within your Omqelo workspace.

01

Account connection

Professional account discovery, consent, secure credential persistence and workspace connection management are operational.

02

Messaging foundation

Webhook infrastructure exists. The Meta app is not yet published, and a complete message Inbox is still in development.

03

Focused permissions

The intended scope is basic Professional account information and business messaging. Content publishing and comment management are not part of this scope.

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