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THE PLATFORM

Give your connections
a shared context.

Omqelo is a customer communication workspace for teams that need a clear relationship between their business, their accounts and the people who manage them.

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THE OPERATING MODEL

Connection first. Conversation next.

A deliberate foundation for customer communication, with a clear line between what works now and what comes next.

01

An organization. A workspace. Clear boundaries.

Organizations and workspaces provide the context for account management. Tenant-aware permissions determine who can act on a connection.

02

Professional accounts, intentionally connected.

An authorized team member can connect an Instagram Business or Creator account through the provider’s consent flow. Omqelo stores the connection in its workspace.

03

Ownership that survives a pause.

Disconnecting removes stored provider credentials. It does not automatically make an account available for another workspace to claim, or erase its authorization history.

04

A communication layer in progress.

Instagram authorization and webhook infrastructure are in place. Real message delivery and a complete Inbox experience are not yet available. WhatsApp, Telegram and Email remain planned.

INSIDE THE WORKSPACE

Know what is connected.

A focused account-management foundation before a broader communication experience.

Omqelo / WorkspaceIllustration
WORKSPACE / CONNECTIONS

A place for every connection.

Workspace-scoped access Protected account ownership Encrypted credentials
Connection foundation, built first.

The message Inbox is still in development.

Illustrative UI with synthetic content. Account connection is in private beta; this is not a live message Inbox.
Private beta means access and capabilities are limited. There is no live unified Inbox to demonstrate yet. Explore the channel roadmap for the current scope.

A CLEARER CONNECTION

Start with a connection.
Build toward a conversation.

Explore the workspace and the thinking behind it.

Instagram connections in private beta. Other channels are planned.